Gaming is for fun, not stress or losses. Play responsibly at u7u, set your own limits, and know that we're always here for you.
Responsible gaming means treating gaming as a form of entertainment — not a livelihood or a way out of financial difficulties. u7u believes every player should set their time and spending limits in advance.
Gaming becomes a problem when it gets out of control — spending hours playing at the expense of family time, betting more than you can afford, or chasing losses. At u7u, we're here to help you avoid situations like these.
The foundation of responsible gaming is knowing your limits, staying within them, and asking for help when you need it. u7u offers a range of tools and features to help ensure a healthy, enjoyable gaming experience.
Please note: Gaming is a form of entertainment. Never play in hopes of recovering losses or solving financial problems.
Watch out if you notice any of the following signs:
Here's a quick overview of the tools u7u provides to help keep your gaming experience safe.
Decide in advance how much you are willing to deposit each day, week, or month. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait 24 hours.
Set a time limit for how long you play in one session. Once the limit is reached, u7u will automatically alert you and give you the option to end the session.
Set a maximum amount you are willing to lose within a given period. Once that limit is reached, you will automatically be unable to continue playing. This is the most effective way to protect your budget.
Take a self-imposed break for 1 day to 6 weeks. During this time, your account remains active but you will not be able to place bets or make deposits. Step back, and come back refreshed.
If you feel things are getting out of control, close your account for 6 months to 5 years. Your account cannot be reopened during this period.
During your session, a message appears at regular intervals showing how long you've been playing and your wins and losses. This helps you make informed decisions.
You can set your gaming limits in just a few steps from your u7u account settings. Follow the steps below:
Log in to u7u with your mobile number and password.
Click the profile icon and go to the "Responsible Gaming" section.
Deposit limits, session time, loss limits — choose what works for you.
Set your limits and time frames on a daily, weekly, or monthly basis.
Clicking the "Confirm" button will apply the limit immediately.
If you feel you need an extended break from gaming, self-exclusion is an important step. Follow the timeline below:
Ask yourself — is gaming having a negative impact on your life? If the answer is yes, self-exclusion is the right step.
Request self-exclusion by contacting u7u via 24/7 live chat or email.
Choose from 6 months, 1 year, 2 years, or permanent exclusion — whichever suits your needs.
Once your identity is verified, your account will be closed and all promotional communications will stop.
During your exclusion period, we will provide you with professional support resources. You are not alone.
Important: Your account cannot be reactivated before the self-exclusion period ends — even if you request it yourself.
These simple habits will help keep your gaming experience healthy and enjoyable.
U7u strictly prohibits anyone under 18 from registering or playing. Age is verified at registration, and any suspicious accounts are investigated.
As a parent or guardian, you are responsible for monitoring your child's device usage. You may also consider using parental control software to prevent minors from accessing sites of this nature.
Gaming addiction is a real issue, and seeking professional help is not a sign of weakness — it takes courage. u7u's support team can help connect you with the right resources.
National Mental Health Helpline: Contact the government helpline in Bangladesh for mental health support.
Family Counseling Center: Reach out to the mental health unit at your nearest district hospital or a local family counseling center for support.
u7u Support: Contact our 24/7 live chat — we'll point you in the right direction. Email: [email protected]
Find answers to common questions about responsible gaming here.
We are more than just a gaming platform — we are committed to the wellbeing and safety of our players. Responsible gaming is not just a policy for us; it is a core value.
Full transparency is provided on all game outcomes and betting rules.
Your personal information and funds are protected by SSL encryption and advanced security measures.
Our team is always compassionate and supportive toward players who are experiencing difficulties.
We regularly review and improve our responsible gaming policies.
Gaming at u7u means safe, enjoyable entertainment. Use our protection tools and play within your limits for a truly fulfilling experience.